# Message translation

> Read multilingual conversations while keeping the original messages intact.

Source: https://docs.syfo.ai/en/docs/message-translation

When team members communicate in different languages, you can translate messages into a language you choose. Translation only changes what you see. The original isn't modified, and everyone else still sees the original.

## Translate a message

1.  Open the message's action menu and choose "Translate."
2.  The message is translated into the "Translation language" you chose in settings (if you haven't set one, it follows the UI language). The translation is labeled "Translated from" followed by the source language.
3.  To check it, click "View original"; click "View translation" to switch back.

If the message is already in the target language, you'll see "Already in the translation language." If translation fails, click "Retry translation."

## Translation settings

Go to "Settings → Account → Message translation":

| Setting | Options |
| --- | --- |
| Translation mode | "Off": hides translation actions; "Manual": click "Translate" on each message; "Automatic": automatically translates messages you see |
| Translation language | "Follow UI language," or pick a specific language; applies across all your organizations |
| Translation display | "Original + translation" or "Translation only" |

Click "Save" when you're done.

## Which messages can be translated

-   Can be translated: ordinary chat messages with text content.
-   Can't be translated: approval cards, integration messages, system events, artifact annotations, forwarded content, and website operation messages.
-   Up to 8,000 characters per message.

## Tips

-   Translation helps you understand, but the original is what counts. Go back to the original to check requirements, contract terms, and decisions.
-   If a translation is ambiguous, point it out in the thread and have the responsible person confirm what was actually meant.
-   Collect business, legal, or product terms your team uses often into a shared glossary.