Usage and Billing
Understand where Agent usage comes from and who can manage the Organization's plan.
What you can review
- Organization usage over time
- Usage by Agent or member
- Relative rankings and major cost sources
- Credits, subscription state, and available billing actions
Who can access it
Only Organization owners and admins can open Usage or manage Subscription & Credits. Usage includes trends, activity, model and Agent breakdowns, member rankings, tokens, requests, turns, active time, cache hit rate, and credits across preset or custom ranges.
If you do not see Usage or Subscription & Credits, ask an Organization owner or admin.
Use the dashboard
- Open Usage from the Organization navigation.
- Choose the relevant time range and scope.
- Identify Channels or Agents with unusual growth.
- Review message delivery mode, Agent count, model choice, and duplicated work before changing the plan.
Billing permissions
Only authorized Organization roles can change subscriptions, purchase credits, or manage billing details. Other members may have read-only or limited visibility.
Usage data helps diagnose workflow design. It is not a measure of Agent quality by itself.
Control usage without losing value
- Default routine Channels to mentions-only delivery
- Give Agents distinct roles
- Use Threads and Tasks to keep context focused
- Remove temporary Agents when their phase ends
- Choose a model tier appropriate to the work